Defense Articles

The Space and Naval Warfare Systems Command (SPAWAR) Systems Center (SSC) New Orleans, Customer Support Center (CSC) was named one of the top three customer support centers in the area of customer focus at the Government Customer Support Conference in May.

The CSC competed with top support centers around the nation, which included all levels of local, state and federal government. Other finalists included the Social Security Administration, Utah State Government and NASA.

The Government Customer Support Community of Practice (GCSCoP), nominated the SSC New Orleans Help Desk for the award. The GCSCoP is a federal help desk forum created to promote excellence in supporting government internal and external customers. Currently, several thousand organizations from all three levels of the U.S. government (and some foreign governments) participate in the GCSCoP.

The CSC is a critical part of SSC New Orleans providing information technology services and support to the Department of the Navy and Defense Department.

“Our vision is to increase business opportunities by providing superior capabilities, perseverance and outstanding customer support,” said Mr. Jamie Passaro, SSC New Orleans director of customer services. “We view challenges as opportunities, and we strive to adjust to ever changing requirements without changing our core customer support principles.”

SSC New Orleans, an echelon III field activity under SPAWAR, consists of about 1,100 military, civilian and contractor personnel who provide a full range of information technology products and services from requirements identification and analysis, systems and production engineering and telecommunications support, to architecture design, quality assurance, Navy human capital development and homeland security.

Additionally, SSC New Orleans supports the Program Executive Office for Information Technology (PEO-IT) in the development of the Defense Integrated Military Human Resources System (DIMHRS) and other military human resources information technology programs.

The help desk provides support 24 hours a day, 365 days a year for nine systems and includes: the Navy Standard Integrated Personnel System (NSIPS); Navy Reserve Pay Helpdesk; Navy Reserve Order Writing System (NROWS); Job Advertising and Selection System (JASS); Medical Readiness Reporting System (MRRS); Inactive Manpower and Personnel Management Information System (IMAPMIS); Reserve Headquarters Support (RHS); Reserve Standard Training Administration and Readiness Support (RSTARS); Health Professions (HP); local base operations; electronic data warehousing (EDW); and Corporate Data Maintenance (CDM), formerly known as the Personnel Pay Assistance Center (PPAC).

Through these systems, the center supports a customer base of 537,000 personnel from every Naval activity, including fleet units. The center also provides support to the Air National Guard and Marine Corps.

Fifty customer service engineers with backgrounds in functional and customer support staff the center. In the last 12 months, they have fielded more than 215,000 calls and already this year have responded to 67,000 service requests.

With an annual volume of more than 225,000 calls and total service requests in excess of 260,000, SSC New Orleans is the largest source of support in the Navy reporting to the Global Distance Support Center (GDSC), formerly known as the Navy Integrated Call Center. The CSC is part of the SPAWAR Distance Support Community.

In addition to the central facility in New Orleans, there are waterfront support groups located in Norfolk, Va., and San Diego, Calif., which provide NSIPS, quality of life and training support directly to fleet units. These units are comprised of both Sailors and civilian personnel who can respond quickly to emergent fleet requirements.

Mr. Jack Walbridge, a STI-certified (industry certification) help desk manager, heads the Customer Support Center. Ninety per-cent of the staff has 20 or more years of support experience with Navy quality of life applications. A large percentage of the staff are retired from military service, with 75 percent from military pay and personnel backgrounds and 67 percent from travel order preparation backgrounds.

Because of their military experience, the Customer Support Center staff have seen the entire range of pay and personnel problems in the fleet, and they under-stand the importance of rapidly solving quality of life issues.

The CSC teams with systems and production engineers to ensure successful support early in the program life cycle. They work directly with program managers for testing, validation and training. According to Mr. Tom Ledet, program manager for the Navy Reserve Order Writing System, the SSC New Orleans Help Desk has a significant impact on the NROWS reputation. “The group consistently provides accurate and timely responses to all questions and problems reported by the field users. It is truly one of the best teams I have worked with,” Ledet said.

Hearing called to address stalled security clearance process. The White House is struggling to streamline the process for granting security clearance for federal job applicants and contractors, writes The Washington Post’s Stephen Barr. Sen. George V. Voinovich, R-Ohio, called a hearing on the issue and said national security programs suffer when it takes applicants a year to obtain proper credentials. The White House also issued an order saying it would set up a process for complying with laws calling for a simpler clearance process. Jun 29, 2005

FAA: New tracking system will save airlines millions. A new tracking system will allow air traffic controllers to more closely monitor commercial jets flying over oceans, USA Today reported. The Federal Aviation Administration said the new system, which is scheduled be operational by year’s end, will reduce airlines’ fuel costs because planes will fly more direct routes. The FAA says the system could save the government and airlines $2.7 billion by 2013. Jun 24, 2005

Feds report dangerous pattern of airport incidents in Dallas, Los Angeles. Federal investigators have reported a pattern of potentially dangerous incidents at airports in Dallas and Los Angeles, according to media reports. At Los Angeles International Airport, jets were mistakenly parked on a runway used for takeoffs. In Dallas, regulators found some air traffic controllers were not reporting incidents of planes flying too close to each other. None of the incidents have caused accidents. The report said the Dallas incidents “represent safety deficiencies and undermine the public’s confidence in the air traffic control system,” USA Today reported. Jun 24, 2005

NTSB investigates near-collision at Boston’s Logan: The National Transportation Safety Board is investigating two passenger jets that came within seconds of colliding at Boston’s Logan International Airport, the Boston Globe reported. The jets were mistakenly cleared to take off at the same time on intersecting runways. Jun 24, 2005

U.S. must fix, secure infrastructure. Fixing and securing infrastructure is one of the nation’s “most complex problems,” said Barry R. McCaffrey, a national security expert and retired U.S. Army general. McCaffrey sees progress in homeland security, but said political leadership is needed to solve the problem, Construction.com reported. McCaffrey, along with other security and airport leaders, spoke at the Top Firm Leaders Forum this month in Chicago. Jun 24, 2005

Despite screening, lighters making it through airport security. Several travelers flying through Minneapolis say they have made it through airport security checkpoints with at least one lighter in their pocket or carryon bags, the Minneapolis Star Tribune reports. A TSA spokesman said the system for detecting lighters is effective, and the incidents do not necessarily indicate failed screening efforts. Jun 24, 2005

Despite screening, lighters making it through airport security. Several travelers flying through Minneapolis say they have made it through airport security checkpoints with at least one lighter in their pocket or carryon bags, the Minneapolis Star Tribune reported. A TSA spokesman said the system for detecting lighters is effective, and the incidents do not necessarily indicate failed screening efforts. Jun 24, 2005

Registered-traveler program gets off to a slow start. Computer glitches complicated the first day of a registered-traveler program at Orlando International Airport, the Orlando Sentinel reported. The program uses biometric information to speed travelers through security lines. But many applicants, who pay $80 a year to participate, arrived at the airport without the necessary forms of government identification. Verified Identity Pass runs the program, and CEO Steven Brill said the company’s computer server crashed for several hours. But he also said he was happy with the number of travelers the company was able to register. Jun 23, 2005

Biometric security program debuts in Florida airport. A private program that uses biometric information to speed travelers through security lines debuted this week at Florida’s Orlando International Airport, The Associated Press reported. Passengers pay $80 a year to participate in the program. They supply their biometric data at airport kiosks. The data is then submitted to the Transportation Security Administration for verification. The TSA hopes up to 30,000 people participate in the pilot program. Jun 22, 2005

TSA buys commercial data on airline passengers. The Transportation Security Administration said it has purchased some commercial data about passengers, The Associated Press reported. The TSA, which is testing the Secure Flight terrorist screening program, told Congress it would not seek out commercial data about travelers. Jun 21, 2005

Air travelers can avoid blood clots by moving their legs. Deep-vein thrombosis has been in the news in recent years, but experts say it’s relatively easy for air travelers to avoid clots forming in their blood vessels. Passengers simply need to make sure to move their legs by taking short walks in the airport prior to their flight and on the plane. Those at high risk may also wear graduated compression stockings, which a recent study found greatly reduced the chances of developing dangerous clots on long-distance flights. Jun 21, 2005

Air Force Lt. Gen. Brian A. Arnold retired from his position as commander, Space and Missile Systems Center (SMC), Air Force Space Command. Los Angeles Air Force Base, Calif., at the end of May. During his almost four-year tenure. Arnold was responsible for managing the research, design, development, acquisition, and sustainment of space launch, command and control, missile systems, and satellite systems. With more than 6,500 employees nationwide and an annual total budget in excess of $10 billion, SMC is the nation’s center of excellence for military space acquisition.

James P. McNulty, Defense Acquisition University Los Angeles site manager and professor of systems acquisition management, interviewed Arnold at his office shortly before the general’s retirement. Among other things, Arnold explained what space–the ultimate high ground–is doing to help the warfighter and how systems engineering is helping to contribute to an unprecedented launch success rate.

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Q

The Space and Missile Systems Center is the nation’s preeminent space acquisition organization, tasked with providing vital space systems in support of national security objectives and the warfighter. What is SMC doing to help deployed military units accomplish their missions successfully and return home safely?

A

That’s an excellent question. One of the things we do here that directly contributes to saving lives and the prosecution of the war in an efficient manner is GPS–Global Positioning System. It has opened up the entire rear. When you tie GPS to a weapon like JDAM [joint direct attack munition] and make it an active weapon, that means less reattacks on the target, and it means saving the pilot’s life because he or she doesn’t have to return to that target over and over again. It reduces the amount of collateral damage around the target area, so you essentially get down to one weapon, one target.

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To give you a good analogy, during the Vietnam War, we attacked a bridge–the Dragon Bridge. We lost a lot of good crew members because they went in with unaided or inaccurate weapons, and we had to drop many, many different weapon loads on the target. We might do partial damage to the bridge, but the next day the Vietcong would come back and repair. We had to keep going back and attacking that bridge. If we’d had accurate weapons, then a single weapon could potentially have taken out that bridge. Fast forward to today: in OIF–Operation Iraqi Freedom–bombers are being used in close air-support roles. What a marvelous thing! Who would ever have thought it possible that a GPS and a guy on the ground passing coordinates would enable the crew to accurately retarget a weapon and put it precisely where they want it to go.

Handheld terminals, the “plugger,” [PLGR, or Precision Lightweight GPS Receiver], are another important item the Army uses. With them they can maneuver at will on the battlefield, in the desert, in the middle of the night, or in the middle of a dust storm, without anything except the handheld device itself, 15 years ago, we would have had a difficult time just maneuvering around the desert at night. Other things: we’ve been able to counter the jamming that occurred during OIF [Operation Iraqi Freedom] by using different processes or capabilities of the GPS.

If you look at the areas of communication, there are things like the Milstar [a satellite communications system]. After we got the Milstar VI, a medium data-read communications system, up in orbit, the transmission of the air tasking order to the field went from about an hour down to about 5.9 seconds. The “so what?” about that is it means the rest of that bandwidth is freed up to do whatever the warfighter needs in passing information back and forth, which is a great capability. The Defense Satellite Communication System, is another program. We launched the last of the DSCS satellites during OIF, and we basically improved our capability between OEF. [Operation Enduring Freedom] and OIF by about 40 percent, particularly in the Indian Ocean, an area of responsibility; and the system’s availability went up to about 99,998 percent, which is about as good as you can get.

Another initiative is the Global Broadcast System, where we provide worldwide one-way transmission of video imagery. We’re delivering mega types of data per second to warfighters, and that kind of capability allows them to prosecute the war in a much more efficient manner than we’ve ever been able to do before.

In terms of weather, we’re using the Defense Meteorological Support Program, which provides such real-time weather performance and information in support of the warfighter as temperatures on the ground, pressure, cloud condition, sand and dust storms, and so on. The information allows the warfighter to plan around the things that are affected by the weather, giving a great combat capability.

Q

You mentioned the GPS, which brings me to my next question. You’ve noted that GPS is not only a military asset, but a “worldwide utility” and a “national treasure.” Would you elaborate on this statement a little bit? Also, at the start of the GPS program–and I know it was years ago–was this marriage between commercial and military envisioned?

“There is not going to be any reduction in the National Guard.”

- Secretary of the Army Francis J. Harvey, news briefing, Jan. 18, 2006

CUT AND RUN

“We are now very close to that point of general agreement in the Iraq war. Do you believe that if Bush, Cheney and company could turn back the clock, they would do this again? And now, thanks to Rep. John Murtha, it is permissible to I say, or at least to ask, ‘Why not just get out now? Or at least soon, on a fixed schedule?’”

-Michael Kinsley, “The Phony War Against the Critics,” The Washington Post, Nov. 25, 2005

SENATE WATCHING GUARD CHANGES

“Reducing National Guard numbers during a time of war requires serious debate, and I believe the Department of Defense should work closely with Congress as it considers changes to our nation’s armed forces.”

-Sen. Bill Frist, R-Tenn., press statement, Jan. 30, 2006

DAMNING PRELIMINARY DRAFT

“The first official history of the $25 billion American reconstruction effort in Iraq depicts a program hobbled from the outset by gross understaffing, a lack of technical expertise, bureaucratic infighting, secrecy and constantly increasing security costs, according to a preliminary draft.”

-James Glanz, “Iraq Rebuilding Badly Hobbled, U.S. Report Finds,” The New York Times, Jan. 24, 2006

IN TOUCH WITH THE TROOPS?

“I’m not for the war. And being against the war and saying you support the troops is one of the wussiest positions the pacifists have ever taken. When you volunteer for the U.S. military, you pretty much know you’re not going to be fending off invasions from Mexico and Canada. So you’re willingly signing up to be a fighting tool of American imperialism, for better or worse. Sometimes you get lucky and get to fight ethnic genocide in Kosovo, but other times it’s Vietnam.”

-Joel Stein, “Warriors and Wusses,” Los Angeles Times, Jan. 24, 2006

MISSILE DEFENSE ALTERATIONS

“It is not unthinkable that new threats might overtake missile defense by the time it is ready for deployment. In the meantime, it has altered nuclear strategies and the role of nuclear weapons from deterrence to war fighting.”

-Manpreet Sethi, “New Face of Security,” DefenseNews, Jan. 16, 2006

FROM COMBAT TO SUPPORT

“Convening Guard combat brigades-which have between 3,500 and 4,000 soldiers-to support units, which tend to be smaller, would probably mean some states will see a reduction in their overall number of soldiers.”

-Tom Bowman, “Army Secretary Defends Plan to Restructure National Guard,” The Baltimore Sun, Jan. 27, 2006

FLU RESPONDERS

Hugh Hewitt: Is the Department of Defense prepared for the bird flu if it in fact becomes transmissible human-to-human?

Secretary of Defense Donald H. Rumsfeld: You never know how widespread it would be and how rapidly it would hit … We ended up within a matter of days and weeks with something like 22,000 active forces and 50,000 Guard and Reserve forces in Louisiana and Mississippi. … There isn’t another institution that can put that much assistance on a particular problem in that short a time.

-Defense Secretary Donald H. Rumsfeld, radio interview, Jan. 25, 2006

WON’T RELY ON THE GUARD AS MUCH

“You’re going to see the number of Guardsmen and Reserves are going down dramatically in theater. The Guard bought the active Army the time to do this reorganization that I talked about, this restructuring. Now that is very much down the line, very great progress we’ve made. So we’re not going to rely on the Guard and Reserve as much.”

-Army Secretary Francis J. Harvey, radio interview, Jan. 26, 2006.

UNPREPARED AND UNACCEPTABLE

“The searing pictures of those who were left behind in New Orleans-at the Super Dome, the Convention Center, on the I-10 overpass, and in flooded medical facilities-are images that remain with us. Emergency planning that does not make provisions for society’s most vulnerable-the aged, the sick, the poor-is not just operationally unacceptable. It is morally unacceptable.”

“Pentagon leaders should be instructed to stop using National Guard units for overseas combat instead of homeland security.”

-Editorial, “The Army We Weed,” The New York Times, Nov. 19, 2006

TERROR WAR STANDOUTS

“If there’s a hero out of all of this, it’s a young man and young woman in uniform. It’s the National Guard staff sergeant. It’s the corporal in the Marine Corps. These are the ones that are standing out. And it’s rather interesting, Mr. Chairman, that this is the first time, at least in recorded history, modern history, that the American public have fully supported those in uniform. But the support for the mission is waning, as you know.”

-Rep. Ike Skelton, D-Mo., House Armed Services Committee hearing, Nov. 15, 2006

CRITICAL MONTHS

“I listened as you said the next months are critical, and it seems that we always hear the next few months are critical. I remember my first trip to Iraq in 2003, a couple of months after Saddam fell, and everyone agreed that we had a window of opportunity to win the hearts and minds of the Iraqi people. … A year ago, there were 400 attacks a day against our troops. It’s up to 800 insurgent attacks now and we’re told it’s just a matter of a few months, the next few months are critical.”

-Rep. Marty Meehan, D-Mass., to David Satterfield, State Department Coordinator for Iraq, House Armed Services Committee hearing, Nov. 15, 2006

MORE TROOPS

“In discussions with our commanders and Iraqi leaders, it’s clear that they believe Iraqi forces can take more control faster, provided we invest more manpower and resources into the coalition military transition teams, speed the delivery of logistics and mobility enablers and embrace an aggressive Iraqi-led effort to disarm illegal militias.”

-Gen. John Abizald, Commander, U.S. Central Command, House Armed Services Committee hearing, Nov. 15, 2006

SMART BOMB

“HALF US JON CARRY-WE R STUCK HEAR N IRAK.”

-1st Brigade Combat Team, 34th Infantry Division, Minnesota Amy National Guard, The New York Post, Nov. 2, 2006.

COMBAT ADVISERS

“The reassessment of U.S. strategy in Iraq should radically alter the combat mission of the American troops serving there. The key policy change is to embed five times as many U.S. combat advisers into Iraqi battalions. This will, on the one hand, reduce the size and casualties of U.S. forces, and on the other, strengthen the Iraqi army-the only institution that can stop the creeping civil war.”

-Hans Binnendijk and Bing West, “Force multiplier,” The Wall Street Journal, Nov. 21, 2008

EMERGENCY SUPPLEMENTAL

“It’s not an emergency, it sure as hell is not supplemental, and it doesn’t appear in the budget. It’s an accounting trick.”

-Rep. Nell Abercromble, D-Hawall, “Interview: Newsmakers on the Record,” DefenseNews, Nov, 20, 2006

WORN DOWN

“The Army and its National Guard and Reserve have been worn down-some would say worn out-by the endless deployments of troops on one-year combat tours in Iraq and Afghanistan.”

-Joseph L. Galloway, “It’s Past Time to Start Repairing Army, Marines, “azstamet.com, Nov. 20, 2006

LOOKIN’ FOR SWAGGER

“I think James Baker and Dick Cheney should take Bush out to the woods around Camp David. After 24 hours in a sweat lodge, he should be given only a loin cloth, a hunting knife and a canteen of water. Bush should then set out to track and kill a black bear, after which he should eat its still beating heart so he can absorb its spirit. He should then fly back to Washington in Marine 1. His torso still scratched from the bear’s claws, his face bloodied and steaming in the November chill, he should immediately give a press conference at which he throws the bearskin on the front row of the press corps, completely enveloping Helen Thomas, declaring, Tm not going anywhere.’”

EDGEWOOD, N.Y. — CPI Aerostructures, Inc. (”CPI”) (AMEX:CVU) today announced that it has been selected as one of the Fast Track 50 companies by DefenseNews. CPI ranked #2 for 3-year revenue growth among the 50 leading defense companies on the list. Inclusion in this year’s list was based on revenue growth, which needed to be a minimum of 10 percent over the past year, three years and five years.

Edward J. Fred, CPI’s President & CEO stated, “We are delighted to be recognized by DefenseNews along with such a distinguished list of defense companies. Despite being the smallest company on the list, CPI exceeded all but one of its peers with 3-year revenue growth of 48.9%. With our proven performance as a military supplier, our strong balance sheet, and our prime contractor and subcontractor capabilities, CPI is poised for continued success.”
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This year’s Fast Track 50 list appears in the August 23, 2004 issue of DefenseNews. The list will also be posted online at www.defensenews.com, which should be accessible within the next few weeks. DefenseNews is part of the Army Times Publishing Company, the leading military and government news periodical publisher.

Founded in 1980, CPI Aerostructures is engaged in the contract production of structural aircraft parts principally for the U.S. Air Force and other branches of the armed forces. In conjunction with its assembly operations, CPI provides engineering, technical and program management services. Among the key programs that CPI supplies are the C-5A Galaxy cargo jet, the T-38 Talon jet trainer and the E-3 Sentry AWACS jet.

The above statements include forward looking statements that involve risks and uncertainties, which are described from time to time in CPI’s SEC reports, including CPI’s Form 10-KSB for the year ended December 31, 2003 and Form 10-QSB for the quarters ended March 31, 2004 and June 30, 2004.

According to a report from Nikkei news service last week, Cosmo Oil will install DPFs on trucks and buses at its affiliated service stations, plus offer maintenance and inspection. A consortium of seven Japanese companies aims to manufacture DPFs costing between U.S. $4,000 to $8,000 apiece, depending upon vehicle engine size, the report said.

Some 120,000 vehicles would be retrofitted with DPFs in metro Tokyo over the next year; 5 million DPFs go Japan-wide in 5 years.

According to a report from Copenhagen Post last week, Denmark could realize huge public health gains by requiring the fitment of DPFs on diesel vehicles. The report from Environmental Assessment Institute calculated a $740 million savings in avoided public health costs by slashing particulate matter (PM) pollution.

However, mandating DPFs on heavy vehicles only in Denmark–without compensation to vehicle owners–would damage the competitiveness of Denmark’s truckers, the Institute warned. The report also cites efforts elsewhere in Europe to mandate DPFs Europe-wide by end-2006.

Tokyo, Japan, Aug 26, 2006 - (JCN) - Fuji Photo Film and major Chinese home appliance and electronic components company SVA Electron Co., Ltd. anounced plans on August 22 to establish a JV called SVA-Fujifilm Opto-Electronic Materials Co., Ltd. to manufacture color filters (CFs) for TFT liquid crystal displays in Shanghai.

SVA-Fujifilm will be the first company in China to manufacture CF for large-size TFT LCDs. The new company will supply large-size CFs used in laptops, monitors, and large screen TVs for the rapidly growing Chinese LCD market, mainly through SVA-NEC, a member of the SVA group,

The new company will be capitalized at US$ 100 million at an investment rate of 75% for SVA and 25% for Fujifilm. The total capital investment is expected to be US$ 270 million. The production line will use 5th generation glass substrate (1,100 x 1,300 mm), and production capacity based on glass substrate used is expected to be 70,000 units per month. Production is scheduled to begin in November 2007. When production begins on a mass scale, the company will have employed approximately 500 workers.

In addition, Fujifilm will invest approximately 4 billion yen to establish a new R&D Division within Fuji Photo Film China Investment Co., Ltd., its subsidiary in China. The new R&D Division will conduct research on new products and LCD-related technology focusing primarily on CF. It will contribute to the development of LCD technology in China and will hasten the start-up of mass production in the new company.

Fujifilm has positioned production of materials for LCDs and other flat panel displays as a core business and will sustain its investment in R&D and enhanced production capacity. The SVA group is a leading Chinese company in the fields of telecommunications equipment, home appliances, displays, and electronic components. With the partnership, Fujifilm said it will apply its resources to expand its share of the Chinese flat panel display materials market.

Copyright [c] 2006 Japan Corporate News Network. All rights reserved.

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Accuracy Grip

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Circle #505

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Circle #506

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For more than a century, FN Herstal has pioneered firearm technology. Today, FN firearms are used by the armed forces of more than 100 nations, and by countless law enforcement agencies and civilians worldwide. FN autoloading handguns, shotguns, bolt-action rifles, semiautomatic carbines and other specialized firearm systems are covered in detail in this FREE catalog.www.fnhusa.com

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This 56-page full color catalog features Galco’s extensive line of superb-quality made-in-the-USA leather holsters, belts, and accessories for law enforcement, military, defensive and sporting use. A full line of women’s holster handbags and a wide selection of hunting and clays-oriented Sporting Collection items round out Galco’s comprehensive selection of exceptional shooting-related products. Galco as always–”For those who demand the best … and know the difference. “Galco International (800)-US-Galco (874-2526)